Question 1

Where are the cabins located?

Accepted Answer

Our chalets are located in the Portneuf region, 2 hours 30 minutes east of Montreal and 50 minutes north of Quebec!
More precisely, these are located within 3 municipalities: Lac-Sergent, Saint-Raymond-de-Portneuf and Saint-Léonard-de-Portneuf. 🏡

Please note that the exact address of the chalet you have reserved will be communicated to you 1 week before the start of your stay.

Question 2

I would like to bring my dog. Is he welcome in the chalets?

Accepted Answer

Several chalets allow the presence of animals! Look for the dog icon to see which chalets have the option available.

Question 3

We would like to be by the water. Which chalet should we choose?

Accepted Answer

Several of our chalets provide direct access to a lake or river! Look for the waves icon to see which chalets have the option available. 🌊

Please note that the lakes to which you will have access are not large enough to allow the presence of motorized boats. If you want to enjoy a larger body of water, Lake Sergent and Lake Saint-Joseph are very close to our chalets!

For those who would like to have access to a beach, Eau Claire Beach is the ideal place! Visit the “Activities” section of our website for all the details.

Question 4

There are only 2 of us who want to stay in a chalet. Is there an impact on price?

Accepted Answer

The price of stays is not influenced by the number of people present. It varies depending on the chalet chosen and the dates selected.

Question 5

There will be a person with reduced mobility during our stay. Which chalet should we choose?

Accepted Answer

Inaugurated in December 2021, La Voisine is the first chalet in the Tourisma family to be entirely adapted for people with reduced mobility! Everything has been designed to offer the most freedom to people requiring, for example, a wheelchair or crutches.

Visit the “Our chalets” section for all the details regarding La Voisine.

Psst! Other chalets will be adapted for people with reduced mobility. Stay tuned!

Question 6

We would like to have access to an indoor fireplace. Which chalet should we choose?

Accepted Answer

Several of our chalets have an interior wood fireplace. Look for the fireplace icon in the listings to find out which chalets have the option available.Psst.. Don't forget to bring wood!